Please fill out the required forms before your first visit to save time during check-in. If you have any questions about the forms, please contact your nearest Sōna Dermatology location or email email@example.com.
New Patient FAQS
When should I arrive for my appointment?
To make sure there are no delays in care during your first visit experience, please arrive 15 minutes prior to your scheduled appointment to ensure your registration is complete before meeting with your new provider.
Remember to bring:
- Your insurance card
- Valid photo ID
- List of current medications
- Office co-pay
In an effort to respect the time of all of patients, our staff strives to stay on schedule so that other patients do not have to wait.
How do I schedule an appointment?
To schedule your appointment, please contact the nearest Sōna Dermatology location and they will help you schedule a new patient dermatology appointment or a complimentary cosmetic dermatology consultation. We offer in-person appointments, as well as virtual Telehealth visits.
What if I am running late?
For patients who are delayed and arrive late for their appointment, please notify us as soon as possible. If you are over 10 minutes late to your appointment, every effort will be made to see you the same day - however, wait times may apply, or appointments may need to be rescheduled.
How do I prepare for a Virtual Telehealth Dermatology Visit or Virtual Cosmetic Consultation?
- In preparation for your telemedicine appointment, please make sure you are in a quiet location where you are comfortable receiving care from your provider, and ensure you have an adequate Internet connection.
- Take pictures: To help your dermatologist examine your concern, take clear pictures of the areas you need examined. Follow these tips to make sure the pictures are the highest-possible quality:
Make sure your pictures are well-lit. Take your pictures in natural light, if possible. In addition, use another light source, such as phone flash or flashlight, to better capture any skin concerns. Make sure that there aren’t any shadows or glares on the area you are taking pictures of.
Take multiple pictures, including one of each side of the area you need examined. Make sure to show the entire area around your spot or rash. If your spot is hard to see, you may want to circle it or draw an arrow pointing toward it with a marker.
Take pictures to compare. For example, if you have a spot on your hand, take pictures of both hands so your dermatologist can see how that area usually looks. Make sure you also take a close-up and a far-away picture of the areas you are concerned about so your dermatologist can compare.
Just like an in-person dermatologist appointment, do not wear makeup. If you need your nails examined, take off any nail polish you have on before taking any pictures.
Get help. If you live with someone, ask them to take pictures of hard-to-reach areas, such as your back. If you live alone, use a mirror to make sure you are taking pictures of the right spot.
If your picture turns out blurry, delete it and replace it with one that is clearer.
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