Office Policies

At Sona Dermatology, you’ll find exceptional patient-centric care with a comprehensive offering of medical and cosmetic services. Our goal is to provide you high-quality skin care using leading-edge technology and medical expertise — all in a warm, welcoming environment. We’re redefining the doctor’s office visit to start you on your lifetime journey towards optimal skin health and appearance.

What's the difference between a medical appointment and a cosmetic consultation?

Medical appointments are with our dermatologists or dermatology NP/PA and may be eligible for insurance. Cosmetic consultations are with our expert Skin Consultants and are complimentary.

How much do your services cost?

Costs for cosmetic services vary by service type. Our Skin Consultants can help customize a treatment plan for you to achieve your personal goals. Sona also offers financing options with low monthly payments for cosmetic treatments.

What are your hours?

Hours vary by location. Please review updated hours on our location pages. We're open Monday, Wednesday, and Friday from 9 am to 6 pm in most locations. At participating locations, on Tuesday and Thursday we offer evening hours, open until 8 pm and we offer Saturday hours from 9 am - 2 pm.

What's your cancellation policy?

To avoid a cancellation fee we require a 48-hour notice to cancel or reschedule your appointment. We require a $75 deposit for cosmetic dermatology appointments. Please call us if you are running late to your appointment and we will let you know if your appointment needs to be rescheduled.

How much is a cosmetic consultation?

We offer complimentary consultations with our Skin Consultants to determine the best treatment plan for you. We are now offering virtual consultations. Call us to learn more!

What if I am running late?

For patients who are delayed and arrive late for their appointment, please notify us as soon as possible. If you are over 10 minutes late to your appointment, every effort will be made to see you the same day - however, wait times may apply, or appointments may need to be rescheduled.